SHIPPING & RETURNS

Shipping policy

Shipping via DHL parcel.
Delivery times vary depending on the product.

Shipping:
€ 5.90 per order

Cash on delivery excluded.

Shipping in Europe:
€ 18.90 per order

Shipping & return

Unless we have stated otherwise in the product description, all of the items we offer are ready for immediate dispatch. The delivery takes place latest within 5 working days. In the case of payment in advance, the deadline for delivery begins on the day after the payment order is sent to the bank responsible for the transfer and, for all other payment methods, on the day after the contract is concluded. If the period ends on a Saturday, Sunday or public holiday at the place of delivery, the period ends on the next working day.

The

Right of Withdrawal

Consumers have a right of withdrawal in accordance with the following stipulation, whereby consumers are any natural person who concludes a legal transaction for purposes that can predominantly not be attributed to their commercial or independent professional activity:

Right of withdrawal

Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods.

To exercise your right of withdrawal, you must contact us
Novicum UG (limited liability)
Schenkendorfstrasse 29
56068 Koblenz
Email info@nobledust.de
inform you of your decision to cancel this contract by means of a clear statement (e.g. a letter sent by post, fax or e-mail). You can use the attached model withdrawal form, but this is not mandatory.

Consequences of withdrawal

If you cancel this contract, we have made all payments to you that we have received from you, including delivery costs (with the exception of the additional costs that result from the fact that you chose a different type of delivery than the cheapest standard delivery we offer have) to repay immediately and at the latest within fourteen days from the day on which we have received notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment.

We can refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us immediately and in any event no later than fourteen days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the fourteen day period has expired.

You bear the direct costs of returning the goods.

End of revocation

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§7 withdrawal form

Model withdrawal form
(If you want to cancel the contract, please fill out this form and send it back.)
At :
Novicum UG (limited liability)
Schenkendorfstrasse 29
56068 Koblenz
Email info@nobledust.de

I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*)

_____________________________________________________

Ordered on (*) / received on (*)

__________________

Name of the consumer (s)

_____________________________________________________

Address of the consumer (s)


_____________________________________________________

Signature of the consumer (s) (only for notification on paper)

__________________

date

__________________

(*) Delete where inapplicable.